Privacy Policy

1. Introduction

VelmoraTrade (“Company”, “we”, “us”, or “our”) is committed to protecting your personal data and privacy.

This Privacy Policy explains how we collect, use, process, store, and protect your information when you use our Platform and services.

By using our services, you consent to the practices described in this Policy.

2. Information We Collect

2.1 Personal Information

We may collect the following:

• Full name
• Date of birth
• Nationality
• Residential address
• Email address and phone number

2.2 Identity Verification (KYC) Data

To comply with regulations, we may collect:

• Government-issued identification (passport, ID card, driver’s license)
• Proof of address (utility bill, bank statement)
• Selfie or biometric verification data

2.3 Financial Information

• Payment method details
• Transaction history
• Trading activity and account balance

2.4 Technical Data

• IP address
• Device type and browser
• Login activity and timestamps
• Cookies and tracking data

3. How We Use Your Information

We use your data to:

• Create and manage your account
• Process deposits and withdrawals
• Provide trading services and platform functionality
• Conduct identity verification (KYC/AML compliance)
• Detect and prevent fraud or unauthorized activities
• Improve our services and user experience
• Communicate updates, notifications, and support responses

4. Legal Basis for Processing

We process your data based on:

• Performance of a contract (providing trading services)
• Legal obligations (KYC/AML compliance)
• Legitimate interests (fraud prevention, system security)
• User consent (where applicable)

5. Data Sharing and Disclosure

We do not sell your personal data.

We may share your information with:

5.1 Service Providers

• Payment processors
• Identity verification providers
• IT and hosting services

5.2 Regulatory Authorities

• Government agencies
• Law enforcement bodies
• Financial regulators (if applicable)

5.3 Business Transfers

In case of merger, acquisition, or restructuring, your data may be transferred.

6. International Data Transfers

Your data may be processed and stored in jurisdictions outside your country of residence.

By using our services, you consent to such transfers, provided appropriate safeguards are in place.

7. Data Retention

We retain your data:

• As long as your account is active
• As required by legal and regulatory obligations
• For a reasonable period after account closure for compliance and dispute resolution

8. Data Security

We implement appropriate technical and organizational measures, including:

• Encryption of sensitive data
• Secure servers and firewalls
• Access control and authentication systems

However, no system is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Request data portability

Requests can be made by contacting us using the details below.

10. Cookies and Tracking Technologies

We use cookies to:

• Enhance user experience
• Analyze website traffic
• Maintain session security

You can control cookie preferences through your browser settings.

11. Third-Party Links

Our Platform may contain links to third-party websites.

We are not responsible for the privacy practices of those external sites.

12. Children’s Privacy

Our services are not intended for individuals under 18 years of age.

We do not knowingly collect data from minors.

13. Updates to This Policy

VelmoraTrade reserves the right to update this Privacy Policy at any time.

Changes will be posted on our website, and continued use of the Platform constitutes acceptance.

14. Contact Information

For privacy-related inquiries or requests:

Email: support@velmoratrade.com

Website: https://www.velmoratrade.com