1. Introduction
These Terms and Conditions (“Terms”) govern your access to and use of the VelmoraTrade platform (“Platform”), including all services, tools, and features provided by VelmoraTrade (“Company”, “we”, “us”, or “our”).
By registering an account or using the Platform, you confirm that you have read, understood, and agreed to be bound by these Terms.
2. Eligibility
To use our services, you must:
- Be at least 18 years old or the legal age in your jurisdiction
- Have full legal capacity to enter into binding agreements
- Not be located in any jurisdiction where trading services are restricted or prohibited
3. Account Registration
- Users must provide accurate, complete, and up-to-date information
- You are responsible for maintaining the confidentiality of your login credentials
- All actions performed through your account are your responsibility
- VelmoraTrade reserves the right to suspend or terminate accounts containing false or misleading information.
4. Services Provided
VelmoraTrade provides access to:
- Online trading platform
- Financial instruments including forex, commodities, indices, cryptocurrencies, and CFDs
- Analytical tools and market data
VelmoraTrade does not provide investment advice, financial planning, or portfolio management.
5. Trading Conditions
- All trades are executed electronically
- Pricing may be derived from liquidity providers or internal pricing mechanisms
- Market conditions (volatility, spreads, slippage) may vary
VelmoraTrade allows flexible trading strategies, including:
- Scalping
- Hedging
- Arbitrage
- Algorithmic and high-frequency trading
No restrictions are imposed on trading styles, provided platform integrity is not compromised.
6. Orders and Execution
- Orders are executed at the best available market price
Execution delays may occur due to:
- Market volatility
- Connectivity issues
- System maintenance
VelmoraTrade is not liable for losses caused by execution delays beyond its control.
7. Deposits and Withdrawals
- Accounts may be funded through approved payment methods
- Withdrawals will be processed to the original funding source where possible
- Processing times vary depending on payment providers
- VelmoraTrade may require identity verification prior to processing withdrawals.
8. Fees and Charges
- Fees may include spreads, commissions, swaps, or administrative charges
- All applicable fees will be disclosed on the Platform
- Fees may be updated with prior notice
9. Risk Disclosure
Trading financial instruments carries a high level of risk and may result in loss of capital.
By using VelmoraTrade, you acknowledge that:
- You fully understand the risks involved
- You are solely responsible for your trading decisions
- Past performance is not indicative of future results
10. Negative Balance Protection
VelmoraTrade provides Negative Balance Protection to retail clients.
- Clients cannot lose more than their deposited funds
- If account balance becomes negative, it will be reset to zero
This protection does not apply in cases of:
- Fraud or illegal activity
- System exploitation
- Breach of these Terms
11. KYC and AML Compliance
VelmoraTrade complies with Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements.
Verification
Users may be required to submit:
- Government-issued ID
- Proof of address
- Source of funds documentation
Monitoring
- Ongoing verification may be required
- Transactions may be reviewed for suspicious activity
Enforcement
VelmoraTrade reserves the right to:
- Delay or refuse transactions
- Suspend accounts
- Report suspicious activities to authorities
Failure to comply may result in account restrictions or termination.
12. Prohibited Activities
Users must not:
- Exploit technical errors or system vulnerabilities
- Engage in fraud or unauthorized access
- Manipulate pricing or infrastructure
- Interfere with platform stability
Violation may result in account suspension or termination.
13. Dormant Accounts and Inactivity Policy
An account is considered Dormant if inactive for 30 consecutive days.
Dormancy Actions
- Accounts may be archived or restricted
- Users remain responsible for monitoring their accounts
Reactivation
- Users may request reactivation
- Verification may be required
Fees
- Dormant account fees may apply (if implemented)
- Users will be notified in advance of any charges
14. Platform Availability
VelmoraTrade does not guarantee uninterrupted service.
The Platform may be unavailable due to:
- Maintenance
- Technical issues
- External factors
15. Intellectual Property
All Platform content, including software, trademarks, and data, is the exclusive property of VelmoraTrade.
Unauthorized use, reproduction, or distribution is prohibited.
16. Limitation of Liability
VelmoraTrade shall not be liable for:
- Trading losses
- Indirect or consequential damages
- Loss of profits or data
Total liability is limited to the amount deposited by the user.
17. Termination
VelmoraTrade may suspend or terminate accounts if:
- Terms are violated
- Required by law
- Fraud or misuse is suspected
Users may close their accounts at any time.
18. Amendments
VelmoraTrade reserves the right to update these Terms at any time.
Continued use of the Platform constitutes acceptance of updated Terms.
19. Governing Law
These Terms shall be governed by the laws of:
FSC Mauritius
20. Contact Information
Email: support@velmoratrade.com
Website: https://www.velmoratrade.com